Admin

1. Admin home page. Admin can see a summary of the system statistics.

2. An Admin can view the merchant list in the system.

3. The Admin Merchant detail page. Here they can check all listed products by a merchant.

4. The Admin Products page showing a list of all products.

5. The Product detail page.

6. The Order listing page.

7. The Dispute listing page.

8. Dispute detail page. Admin can check the status of the dispute here.

9. Admin can assign the automatic dispute management (ADM) from the dispute detail page. The ADM will be used to resolve disputes that have spent a long time and not picked up by any agent. The decision from the ADM will be based on the merchants’ reputation. With successful escrows, the merchant's reputation will increase. A failed escrow will decrease the merchant's reputation.

10. The Admin has to confirm the decision. This popup is showing the probable outcome of the dispute.

11. Admin can view the status of the dispute.

12. The Admin can view the Agent list.