Admin
- Admin home page. Admin can see a summary of the system statistics.

- An Admin can view the merchant list in the system.

- The Admin Merchant detail page. Here they can check all listed products by a merchant.

- The Admin Products page showing a list of all products.

- The Product detail page.

- The Order listing page.

- The Dispute listing page.

- Dispute detail page. Admin can check the status of the dispute here.

- Admin can assign the automatic dispute management (ADM) from the dispute detail page. The ADM will be used to resolve disputes that have spent a long time and not picked up by any agent. The decision from the ADM will be based on the merchants’ reputation. With successful escrows, the merchant's reputation will increase. A failed escrow will decrease the merchant's reputation.

- The Admin has to confirm the decision. This popup is showing the probable outcome of the dispute.

- Admin can view the status of the dispute.

- The Admin can view the Agent list.

Updated about 2 months ago