Purchasing section
- A customer can view all the products listed by the merchants.
![Screenshot 2022-11-28 at 2.21.31 PM.png 726](https://files.readme.io/a06ad72-Screenshot_2022-11-28_at_2.21.31_PM.png)
- The product detail page. A customer can check this page and order for products. To purchase a product, a customer’s wallet should have enough MTO tokens and some ETH for the transaction gas fee.
![Screenshot 2022-11-28 at 2.21.48 PM.png 730](https://files.readme.io/238ae9f-Screenshot_2022-11-28_at_2.21.48_PM.png)
- Purchase initiating popup. A customer needs to confirm the purchase. This is to ensure that the purchase is initiated intentionally and not by a mistake.
![Screenshot 2022-11-28 at 2.22.08 PM.png 718](https://files.readme.io/6dfac04-Screenshot_2022-11-28_at_2.22.08_PM.png)
- After completing the purchase, the user can view and check the status of order in the order detail page. Initially, the order will be in delivery status until the delivery time is over. After delivery time, the customer will see over delivery status.
![Screenshot 2022-11-28 at 2.22.32 PM.png 724](https://files.readme.io/f99567c-Screenshot_2022-11-28_at_2.22.32_PM.png)
- A customer can see the list of products which are not disputed and are delivered on time.
![Screenshot 2022-11-28 at 2.23.30 PM.png 724](https://files.readme.io/08bcf23-Screenshot_2022-11-28_at_2.23.30_PM.png)
- Pending order list of products that are not delivered nor resolved yet.
![Screenshot 2022-11-28 at 2.23.44 PM.png 722](https://files.readme.io/48a0032-Screenshot_2022-11-28_at_2.23.44_PM.png)
- There is no issue if the customer gets the correct product in time. But if they don’t get the product, or get a wrong product, they can submit a dispute.
A customer can submit a dispute from the order detail page after expiry of the delivery time and also if they don’t receive the ordered product/s.
![Screenshot 2022-11-28 at 2.25.17 PM.png 726](https://files.readme.io/95a8288-Screenshot_2022-11-28_at_2.25.17_PM.png)
- The customer needs to input the reason for the dispute.
![Screenshot 2022-11-28 at 2.25.33 PM.png 772](https://files.readme.io/7366138-Screenshot_2022-11-28_at_2.25.33_PM.png)
- List of disputes submitted by a customer.
![Screenshot 2022-11-28 at 2.24.40 PM.png 726](https://files.readme.io/6f6a343-Screenshot_2022-11-28_at_2.24.40_PM.png)
- Dispute detail page. Users can check the status of the dispute on the dispute detail page. In this particular case, there are no agents involved in the dispute.
![Screenshot 2022-11-28 at 2.26.47 PM.png 726](https://files.readme.io/f505d15-Screenshot_2022-11-28_at_2.26.47_PM.png)
- View of dispute details page after one agent picks the dispute and approves it.
![Screenshot 2022-11-28 at 2.35.39 PM.png 724](https://files.readme.io/a4dc304-Screenshot_2022-11-28_at_2.35.39_PM.png)
- Dispute detail page after a customer wins the dispute by approval of agents.
![Screenshot 2022-11-28 at 2.38.10 PM.png 728](https://files.readme.io/061881b-Screenshot_2022-11-28_at_2.38.10_PM.png)
Updated over 1 year ago